Contact and Office Hours  

For our current residents, we are here to make this complex an enjoyable community for you. If you need to contact us, please note the office phone number and e-mail below. Should an emergency arise, you can reach the manager on his phone (number is posted on the office door). Please note our office hours below. It is a great help to us if you can contact us to set up an appointment. Thank you. 
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9am to 5pm
9am to 5pm
9am to 5pm 
9am to 5pm 
9am to 5pm 
9am to 12pm 
Closed

Residents Resources 

Below are documents (in PDF format) that might be useful for all residents. You can now print out a work order form (if needed) and turn in to the manager's box or use the Work Order Form below.  We will seek to resolve the problem in your unit as soon as possible. 

Resident Move In Documents and Work Order Template

CLA Addendum to Rent
File Size: 27 kb
File Type: pdf
Download File
CLA House Rules
File Size: 84 kb
File Type: pdf
Download File
CLA Smoking Addendum
File Size: 154 kb
File Type: pdf
Download File
CLA Renter's Insurance
File Size: 43 kb
File Type: pdf
Download File
CLA Work Order Template
File Size: 12 kb
File Type: pdf
Download File
Resident Check In/Checkout List
File Size: 596 kb
File Type: pdf
Download File

Residents Move Out Documents

Residents Move Out Procedures
File Size: 11 kb
File Type: pdf
Download File
Resident Move Out Cleaning Checklist
File Size: 185 kb
File Type: pdf
Download File
Resident 30 Day Notice to Vacate
File Size: 122 kb
File Type: pdf
Download File
Resident Security Deposit Deductions
File Size: 175 kb
File Type: pdf
Download File
Resident Check In/Checkout List
File Size: 596 kb
File Type: pdf
Download File

    Castaic Lake Apartments Work Order (Electronic Option)

    For all current residents, if you have a work order, please fill in the following boxes so we have an accurate understanding of what needs to be fixed. The areas associated with a red asterisk (*) are required for the resident to fill out. Please make sure to click "submit work order" (below) to ensure the work order is sent to the management and maintenance team. Thank you for your help and cooperation. 
    1) Resident(s), please choose from the following options (our maintenance team will do the best they can to meet your request): 
    2) Resident(s), please provide a detailed description of each problem including all the following: 
    • Location:    kitchen  ·  bathroom  ·  bedroom ·  living room ·  other (describe)
    • Location within the room:   floor ·  walls ·  ceiling   ·  other (describe)
    • If the problem is a plumbing leak, where exactly is it:  at the faucet  ·   under the cabinet  ·  other (describe)
    • When does the problem occur?    
    Max file size: 20MB
    3) Resident(s), go ahead and click submit (below) to complete your work order. Our maintenance team will be given a printed copy of your work order and we will address your work order as soon as possible. Thank you! 
31701 Ridge Route Road  Castaic, California 91384 
Telephone/Fax: 661-257-1763  E-mail: manager@castaiclakeapartments.com
Castaic Lake Apartments